Introduction

At DPO LLC we handle your data so that neither we nor anyone else can use them to harm your interests and rights, such as your right to privacy. We attach great importance to it as experts and opinion leaders in the field of personal data protection. 

The policy extends to: 

Who are we and how can you contact us?

This privacy notice aims to give you information on how your personal data is processed by DPO LLC. In this notice, we refer to ourselves as ‘we’, ‘us’ and ‘our’. 

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us using: 

    • our email: info@data-privacy-office.eu 
    • our postal address: LLC DPO 220007, Fabrytsyusa str. 9A, office 201, Minsk, Republic of Belarus. 
What data, for what purposes, on what grounds and for how long do we process?

Purpose 

Legal ground 

Data 

Storage period 

To offer a service to a customer based on services she/he previously purchased 

Consent 

Name, Company name, Information about the service you ordered, Your position, Contact information 

2 years after your last communication with our company, unless you have objected to such processing 

To provide requested services or answer questions 

Contract 

Email address, Other information that we got from you 

6 months after providing the service and, if a contract is concluded, for the period prescribed by law 

To respond to your comments, questions and requests and to provide customer service 

Contract 

 

Information about the service you ordered, Contact information, Other information that we got from you 

1 year after your last communication with our company, unless you have objected to such processing 

 

To manage and optimize customer experience by improving our knowledge of our customers 

Consent 

 Browser information 

14 months 

To adapt the learning environment to the client’s needs 

Contract 

Name, Your position, Other information that we got from you 

2 weeks after providing the service 

To provide you with the opportunity to take an online test of your knowledge, inform you about the results and provide recommendations 

Contract 

Contact information , Results of your online test 

 

2 weeks after passing the test 

 

To record academic results, test and examination results in order to award degree certificates 

Contract 

Name, Contact information, Certificates information 

maximum 25 years after graduation 

Mailing of marketing materials 

Consent 

Е-mail 

Until you withdraw consent 

We act as the controller of your personal data, as we independently decide for what purposes we need them and choose services and tools for their processing. 

Where did we obtain your personal information from?
  • Directly from you 
  • Browser 

Process 

Data source 

To offer a service to a customer based on services she/he previously purchased 

We may obtain personal data directly from you. 

To provide requested services or answer questions 

We may obtain personal data directly from you. 

To manage and optimize customer experience by improving our knowledge of our customers 

  • Your internet browser (such as Mozilla Firefox, Google Chrome, or Microsoft Internet Explorer) automatically transmits some information to us every time you access content on one of our internet domains. Examples of such information include the URL of the particular Web page you visited, the IP (Internet Protocol) address of the computer you are using, or the browser version that you are using to access the website. 
  • We may obtain personal data directly from you. 

To adapt the learning environment to the client’s needs 

We may obtain personal data directly from you. 

To record academic results, test and examination results in order to award degree certificates 

We may obtain personal data directly from you. 

 

Who do we share your personal information with?

Information about these companies and their data protection practices: 

Mailchimp 

The services are provided by Intuit Inc. (USA). Address: 2700 Coast Ave, Mountain View, CA 94043, USA. Relevant Data Processing Addendum of Mailchimp . Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses is used to transfer your data to Intuit to ensure that they are properly protected. For more information: Mailchimp is an email service provider (ESP), built for helping businesses with email and online marketing. 

DigitalOcean 

Address: Street: 101 6th Ave, City, state: New York. Relevant privacy policy of DigitalOcean. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses is used to transfer your data to DigitalOcean to ensure that they are properly protected. For more information: Our site is hosted by DigitalOcean. The data that you leave in the web forms of the site is available to this company. 

Microsoft 365 

Microsoft Office 365 is a cloud-based subscription service that offers tools to work with documents and e-mail in apps like Excel and Outlook. The services are provided by Microsoft Corporation LLC. Address: Microsoft Corporation LLC, 1600 One Microsoft Way, Redmond, WA 98052-6399, USA. Relevant privacy policy of Microsoft Corporation. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Microsoft Corporation to ensure that they are properly protected. For more information: click on this link. 

Pipedrive  

Address: 460 Park Ave South New York, NY 10016 United States. Relevant privacy policy of Pipedrive. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Pipedrive to ensure that they are properly protected. 

Matomо 

Matomo is a web analytics service. The service is provided by Matomo. Address: ePrivacy Holding GmbH Große Bleichen 21 20354 Hamburg, Germany. Relevant privacy policy of Matomo. GDPR is used to transfer your data to Matomo to ensure that they are properly protected. 

Yandex Metrica 

The service is provided by Yandex LLC. Address: 16 Lva Tolstogo Street, Moscow 119021, Russia.  Relevant privacy policy of Yandex. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Yandex to ensure that they are properly protected. For more information: click on this link. 

hCaptcha 

Address: Intuition Machines, Inc., 350 Alabama St, San Francisco, CA 94110. Relevant privacy policy of hCaptcha. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to hCaptcha to ensure that they are properly protected. 

National Research University Higher School of Economics (NRU HSE) 

If you have enrolled  in a GDPR-related training course at NRU HSE in Moscow, NRU HSE will act as a co-controller for your personal data processing. Your processed personal data in this regard is limited to the data used for your training course completion and for your state professional development certificate obtainance. 

Automated decisions

We neither use automated decision-making nor your personal data to automatically assess aspects of your personality (automated profiling). 

Your rights

You have the right to receive information regarding the processing of personal data that contains:  

  •  Location of DPO LLC 
  •  Confirmation of the fact of processing of personal data of the concerned person by DPO LLC 
  •  Personal data and source of their obtaining  
  •  Legal basis and purpose of personal data processing  
  •  Time period, for which consent is given (if personal data processing is carried out on the basis of the consent)  
  •  Name and location of the authorized person(s)  
  •  Other information stipulated by the legislation. 

You have the right to receive information from DPO LLC on provision of your personal data to the third parties. Such right can be realized once in a calendar year, and granting of the corresponding information is free of charge.  

You have the right to demand from DPO LLC to make changes in your personal data in case personal data are incomplete, outdated or inaccurate. For these purposes the data subject attaches the corresponding documents confirming necessity of modification of personal data.  

You have the right to demand from DPO LLC free of charge termination of processing of your personal data, including their removal in the absence of the bases for processing of personal data provided by the Law “On the protection of personal data”.  

You have the right to appeal against actions (inaction) of DPO LLC infringing your rights at processing of personal data in court by the order established by the civil procedural legislation.  

If we process your data based on your consent, you have the right to withdraw your consent at any time, no matter what.   

To exercise your rights related to the processing of personal data, you can submit an application in writing or as an electronic document (and if you exercise the right to withdraw your consent, also in the form in which such consent was obtained) to the postal address or e-mail. The application must contain:  

  • Surname, first name, patronymic (if any) of the subject of personal data, address of his residence (place of stay);  
  • Date of birth of the subject of personal data;  
  • Summary of the data subject’s requirements; 
  • Data subject identification number, and if there is no such number – the number of a document certifying the identity of data subject, in cases, if this information was specified by the data subject upon giving his/her consent, or processing of personal data is performed without consent of the personal data subject  
  • Personal signature (for applications in written form) or electronic digital signature (for applications in the form of an electronic document) of the subject of personal data.  

For questions about the protection of your personal data, you can also use the contact details on the Contact Us page without having to provide us with the information required in the application. 

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August 9, 2022 version